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Accessibility Statement

This is an accessibility statement from Surrey Online School.

Accessibility statement for Surrey Online School 

This website is run by Surrey County Council in partnership with Tute Education Ltd. We are committed to providing an accessible website that is easy to use by anyone, whatever their age, background, access device or level of ability/disability. 

For example, that means you should be able to: 

  • change colours, contrast levels and fonts 

  • zoom in up to 300% without the text spilling off the screen 

  • navigate most of the website using just a keyboard 

  • navigate most of the website using speech recognition software 

  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver) 


We've also made the website text as simple as possible to understand. 

AbilityNet has advice on making your device easier to use if you have a disability. 

We have designed this website with features that make it easier to use by everyone, including those with visual, auditory, physical, speech, cognitive, or neurological disabilities. We aim to reach the level "AA" of the Web Content Accessibility Guidelines (WCAG). These are the international standard for accessible websites and content. 

How accessible is this website? 

We know that some parts of this website are not yet fully accessible. We will continue to work to ensure that all of our website functions work well when used with access devices such as screen readers, braille readers, smart phones and other devices. View the list of supported Internet browsers

Reporting accessibility problems with this website 

Whilst all aspects of this website have been carefully designed to comply with international accessibility guidelines, there are many companies and people that maintain pages on the website, so there may be some elements that do not conform to all the guidelines. If you have any problems accessing our website or part of it, then please contact Web and Digital Services

Enforcement procedure. 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)

Technical information about this website's accessibility 

We are committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. This website is compliant with the Web Content Accessibility Guidelines (WCAG) version 2.1 AA standard. 

Non accessible content 

The content listed below is non-accessible for the following reasons. 

Non compliance with the accessibility regulations 

There are known issues with this website, which are listed below. 

Line height is below minimum value (1.5 times the font size)
This fails WCAG criterion 1.4.12.

Some container elements are empty
This fails WCAG criterion 4.1.1.

Text is clipped when resized (will arise when scaling text to 200% without losing any information)
This fails WCAG criterion 1.4.4.

Skip to main content link is missing
This fails WCAG criterion 1.4.13.

State or property not supported
This fails WCAG criterion 5.5.

Page has no headings for 3 pages (h1 through to h6, or any other elements with the role of heading)
This fails WCAG criterion 2.4.6.

Headings are not structured, applying to one or more heading levels across the site.
This fails WCAG criterion 2.4.10.

Presentational element is exposed to assistive technologies
This fails WCAG criterion 1.4.8.

Colour contrast does not meet minimum contrast requirement
This fails WCAG criterion 1.4.11.

Disproportionate burden 

Disproportionate burden does not apply to this website. 

Content that's not within the scope of the accessibility regulations 

No content on this website is currently considered out of scope. 

How we tested this website 

We tested this website using the automated SiteImprove Accessibility Checker.

What we're doing to improve accessibility 

We are continuing to review how we develop the site, to make sure that any new functionality is accessible. 

This statement was prepared on 3 June 2024. 

Formal approval of this accessibility statement

This Accessibility Statement is approved by:

Surrey Online School
Susanna Mackie

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