Accessibility Statement

This is an accessibility statement from Surrey Online School.

Measures to support accessibility

Surrey Online School takes the following measures to ensure accessibility of SOS:

  • Include accessibility as part of our mission statement.

  • Include accessibility throughout our internal policies.

  • Provide continual accessibility training for our staff.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. SOS is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Additional accessibility considerations

Although our goal is WCAG 2.1 Level AA conformance, we have also applied some Level AAA Success Criteria: Images of text are only used for decorative purposes. Re-authentication after a session expires does not cause loss of data. Some videos have sign language interpretation.


We welcome your feedback on the accessibility of SOS. Please let us know if you encounter accessibility barriers on SOS:

  • Phone: +44 (0) 1483 519 800

  • E-mail:

  • Postal Address: Surrey County Council Quadrant Court 35 Guildford Road, Woking, Surrey GU22 7QQ

We try to respond to feedback within 2 working days.

Technical specifications

Accessibility of SOS relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML

  • CSS

  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Assessment approach

Surrey Online School assessed the accessibility of SOS by the following approaches:

  • Self-evaluation

Formal complaints

Please write to us via post: Surrey County Council Quadrant Court 35 Guildford Road, Woking, Surrey GU22 7QQ

Formal approval of this accessibility statement

This Accessibility Statement is approved by:

Surrey Online School
Susanna Mackie